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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cullen Infante

May 9, 2024

5  out of  5 rating by Cullen Infante
"Very nice people and also quick with getting my insurance set up for my car. Truly a great insurance company!"
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March 14, 2024

5  out of  5 rating by Justine
"I’ve had StateFarm for a few years and it’s the best. Even though I'm a young driver, the price is still right. Every year as I get older the price goes down. I highly suggest using Drive Safe and Save. It can save you a lot of money. They have a nice office and friendly staff, Steven is great"
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Robert Borghese

March 7, 2024

5  out of  5 rating by Robert Borghese
"I highly recommend this State Farm office for your insurance needs. I especially want to give kudos to Steven Grimm, the Office Manager, who is always available to answer your questions and is very knowledgeable of the products. Claims are handled promptly and professionally. The online site for review of your insurance and payments works well."
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Greg Johnson

December 22, 2023

5  out of  5 rating by Greg Johnson
"Keith, Steve and Kim are GREAT! I have been a client for close to 30 years! My daughter is now a client too thanks to Kim. Kim was able to get her a great auto policy which saved her $$$. While the dealership dragged. Kim stayed with us and everything came together."
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Jan M

December 11, 2023

5  out of  5 rating by Jan M
"Great service have been a customer for 35+ years"
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Peter Boyd

October 20, 2023

5  out of  5 rating by Peter Boyd
"Steve is great. I find them highly knowledgeable and personable. They communicate well and keep me informed at all times. They constantly look for ways to save me money and time without me asking. I highly recommend and Steve has been great."
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Mad Mike

September 10, 2023

5  out of  5 rating by Mad Mike
"Great Agent. Been using him for over 20 years"
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Stephannie Wood

August 13, 2023

5  out of  5 rating by Stephannie Wood
"Keith's office is always available and goes above and beyond. I know any problem I bring to them will be handled correctly and as quickly as possible. I wholeheartedly recommend them for all insurance needs!"
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July 18, 2023

5  out of  5 rating by Tashina
"Steve Grimm really has been great. He found solutions to complex issues and is always looking to give us the best coverage."
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Jon Simons

July 15, 2023

5  out of  5 rating by Jon Simons
"Keith and his team at One Loudoun provide excellent and timely service. Keith makes sure that we have the insurance coverage we need at the best price."
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December 30, 2022

5  out of  5 rating by THOMAS VALERA
"I bought three policies from Steven, he was easy to work with and got a great rate after I shopped around."
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Joe B

December 26, 2022

5  out of  5 rating by Joe B
"Been with this insurance team for over 30 years. They have protected our home, farm, cars and business providing our insurance services and support through so many different situations, helping keep our costs down and making sure we got all the discounts we are eligible for. This has been a service to our large family as well. Recommend this team they always helped us when we needed it and highly recommend them."
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Tanessa Groah

November 22, 2022

5  out of  5 rating by Tanessa Groah
"Keith, Steven and Kim are outstanding in their support and response to our questions and concerns..extremely knowledgeable and responsive! We have been clients for over 20 years and the service that we have received has remained the same..Excellent, friendly..and professional. Thank You very much to a phenomenal team! We feel extremely fortunate to have had such a wonderful experience all these years. Thank You!"
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Larissa Geisbert

November 21, 2022

5  out of  5 rating by Larissa Geisbert
"I have had a wonderful experience with Kim at this location. She was extremely helpful and efficient to provide me car insurance."
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Robert Custer

November 17, 2022

5  out of  5 rating by Robert Custer
"It is always nice to have friendly, professional people to help you promptly handle your most important affairs. Great job and many thanks to you and your team!"
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Michael Blivess

November 5, 2022

5  out of  5 rating by Michael Blivess
"Keith and Steven provide great service by both being very responsive to my questions and requests but also assisting me to identify my needs. They are true professionals."
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July 1, 2022

5  out of  5 rating by DANNY CAMACHO
"I have been a client of Keith for over 20 years and I wouldn’t change him for anything. Always Excellent service and great support. Steven and the staff complete a great team."
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Susan Knobl

April 29, 2021

5  out of  5 rating by Susan Knobl
"I have been with State Farm since 1975, and specifically with Keith Florczyk since 2002 when my first State Farm agent retired. Both he and Steven Grimm have provided outstanding service for the many policies I hold - auto, home, liability and personal articles. Both are without doubt two of the very best insurance agents with whom I have ever worked. They are not only knowledgeable, competent and professional, but they work to provide the best coverage designed for your needs. A few months ago, I was in a serious car accident where my Honda Accord was totaled by a truck driver who ran a red light. I had some questions with the amount authorized for a rental vehicle. Keith explained the claims agent had misinterpreted company policy and he immediately initiated a conference call with that agent. He stayed on the line until the issue was resolved. I feel lucky to have such caring people who even go the extra mile by sending birthday and holiday cards. If you want to work with folks who explain things carefully and always make you feel good, this is the team you need to work with!"
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Mark Cook

March 30, 2021

5  out of  5 rating by Mark Cook
"We have been clients of Keith Florczyk, for all of our insurance needs, for almost thirty years. The service we get from Keith and his colleagues has always been outstanding. We highly recommend them."
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kathy anderson

February 10, 2021

5  out of  5 rating by kathy anderson
"I have been with Keith for over 15 years. He and his team are very knowledgeable and helpful. They really know what they are doing and they always get back with you very quickly!! I highly recommend Keith, his team and State Farm."
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Deborah Lague

February 6, 2021

5  out of  5 rating by Deborah Lague
"I have been with Keith for over 20 years. He and his team are very professional, knowledgeable and helpful. When I have called, he or his team almost always answer the phone. If I have to leave a message, they are always very quick to return my call. I highly recommend Keith, his team and State Farm."
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Peter & Joanne Montana

January 20, 2021

5  out of  5 rating by Peter & Joanne Montana
"We have been policy holders for 50 years. Keith and State Farm have always been there for us when we needed them."
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Sandi Tucker

January 12, 2021

5  out of  5 rating by Sandi Tucker
"Keith will always provide the best advice and support needed if you have a claim. We appreciate his professional and ethical approach when supporting our home and auto insurance needs."
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Theresa w

October 23, 2020

5  out of  5 rating by Theresa w
"Overall this company has helped me tremendously, I have worked with Steven he has been such a great help with all the information he provides and he is so patient with any questions I have. I would recommend this company and grade it with AAAAAAA+++++++"
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Brad Faas

October 15, 2020

5  out of  5 rating by Brad Faas
"Keith and Steven are top notch. I had a slew of insurance changes this year, between moving, having a car totaled, buying a new car, and all of the 'extra' involved with the new Covid normal. They have stayed on top of a number of issues for me, keeping me updated, and taking all kinds of stress off of my plate. Can't thank them enough!"