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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sankarshan Prasad

Sankarshan Prasad

March 7, 2025

5  out of  5
rating by Sankarshan Prasad
"Excellent service. Easy and quick to set up policy/ies with prompt responses."
We responded:
"Thank you for your review! I am so happy to know you had a positive experience with my team; your satisfaction is our top priority! We look forward to continuing to support your insurance needs well into the future. Keith"
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Jess Arena

March 6, 2025

5  out of  5
rating by Jess Arena
"Super responsive and great customer service. I am very happy with making the switch over the State Farm using our agent Steven."
We responded:
"Jess, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Keith"
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Michael Arena

March 6, 2025

5  out of  5
rating by Michael Arena
"We switched all policies to State Farm recently and Steven has been excellent to work with. Extremely prompt, communicative, and thorough. Truly a breath of fresh air in comparison to our prior experience. Highly recommend."
We responded:
"Michael, Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Keith"
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Gene Grimm

February 13, 2025

5  out of  5
rating by Gene Grimm
"Been doing business with Keith and Steven at State Farm for the last 20 years and have always got superior customer service . Again they have taken care of my concerns as they always have done. Thank you Keith and Steven."
We responded:
"Mr. Grimm, Thank you for taking the time to leave us a review. Appreciate the confidence you have in our office and allowing us to handle your insurance needs for the last 20+ years. Keith"
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Xiongce Zhao

January 3, 2025

5  out of  5
rating by Xiongce Zhao
"Smooth and pleasant experience! They made things very easy."
We responded:
"Mr. Zhao, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service. If you ever have any questions or need assistance, we’re here to help! Keith"
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Greg Allison

November 9, 2024

5  out of  5
rating by Greg Allison
"I recently had an experience that Kimberly got involved in and was able to get the issue resolved in a satisfactory manner for us."
We responded:
"Greg, Thanks for taking the time to leave us a review. Glad we [Kim] could help and assist You and Lisa with your issue. Thanks for being a loyal customer for over 20 years! Keith "
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Wilson Chao

November 7, 2024

5  out of  5
rating by Wilson Chao
"Been with Keith and Steven for decades, they are among the best in this business, always helpful and looking out for me and my family, providing tips and warnings way ahead of “the curve”"
We responded:
"Wilson, thank you for taking the time to leave us a thoughtful review. Your comments are appreciated as is your business over the last 20+ years. Hope to be here another 20 to continue taking care of you and your family. Keith"
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Kassie A.

September 8, 2024

5  out of  5
rating by Kassie A.
"We worked with Steven and he was fantastic! He helped us switch from Geico for a much cheaper rate and with an additional car!! Keith has also helped us previously with a renter's insurance. Everyone here is extremely helpful and friendly. Can't go wrong with this team. Highly recommend!"
We responded:
"Thanks Kassie! We really appreciate the time you took to leave us a review of the service we provide. Steven, and my entire staff really do try hard to provide you with remarkable service. Thanks again for allowing us to assist you with your insurance needs. We look forward to working with you for many years. Keith"
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xXROCKET-BOYXx

July 24, 2024

5  out of  5
rating by xXROCKET-BOYXx
"Had a great experience with Steven with you guys! Definitely took care of everything I needed"
We responded:
"Brandon, Thanks so much for taking the time to let us know about your positive experience. Now that we have you all set up, we look forward to taking care of your insurance needs for many years. Thanks! Keith"
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Amber Wooten

June 12, 2024

5  out of  5
rating by Amber Wooten
"I've been a client of Keith Florczyk's office for many years. We've worked together on several houses, several vehicles, boats, jewelry and many other adventures. I know that I can send an email to Steven at Keith's office and I'll get an immediate response that is complete and helpful. He and Keith and the other members of the staff have gone out of their way on numerous occasions to answer questions, to take quick action and to make my life easier. I truly feel that I am in good hands with them and it alleviates a lot of worry. When my daughter was in an accident last year they were the first want to know if she was ok before we dealt with the business at hand. I am not a number to them. Our concerns are their concerns. I am grateful to have found them many years ago."
We responded:
"Amber, I give you 5 stars for your review! I truly appreciate the time and thoughtfulness you put into it. So glad you are happy with our service over the years. As you pointed out, it would not be possible to without Steven and my awesome team. Hopefully we can continue to meet your needs for another 10 or 20 years! Keith"
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Cullen Infante

May 9, 2024

5  out of  5
rating by Cullen Infante
"Very nice people and also quick with getting my insurance set up for my car. Truly a great insurance company!"
We responded:
"Cullen, we appreciate you taking the time to leave us a review. I am glad my staff was able to help you get all set up with your new policy. Appreciate your business! Keith"
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Justine

March 14, 2024

5  out of  5
rating by Justine
"I’ve had StateFarm for a few years and it’s the best. Even though I'm a young driver, the price is still right. Every year as I get older the price goes down. I highly suggest using Drive Safe and Save. It can save you a lot of money. They have a nice office and friendly staff, Steven is great"
We responded:
"Justine, Thank you for the personal endorsement of Drive Safe & Save, and the great rates we have for youthful drivers. Yes, Steven is terrific. We appreciate your business over the years, and look forward to taking good care of you for many more to come. Keith"
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Robert Borghese

March 7, 2024

5  out of  5
rating by Robert Borghese
"I highly recommend this State Farm office for your insurance needs. I especially want to give kudos to Steven Grimm, the Office Manager, who is always available to answer your questions and is very knowledgeable of the products. Claims are handled promptly and professionally. The online site for review of your insurance and payments works well."
We responded:
"Thank you for your nice comments Robert. We appreciate you letting us protect your assets for so many years! Looking forward to taking care of your for many more. Keith"
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Nancy Johnson

December 22, 2023

5  out of  5
rating by Nancy Johnson
"Keith, Steve and Kim are GREAT! I have been a client for close to 30 years! My daughter is now a client too thanks to Kim. Kim was able to get her a great auto policy which saved her $$$. While the dealership dragged. Kim stayed with us and everything came together."
We responded:
"Hi Nancy. Thanks for trusting us for so many years for your perssonal protection and now your daughter as well. We will certainly take good care of her. Keith"
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Jan M

December 11, 2023

5  out of  5
rating by Jan M
"Great service have been a customer for 35+ years"
We responded:
"Thank you Jan, for taking the time to leave us a note. So glad we have been able to take care of you and your family. Appreciate your business, and look forward to working with you for another 20! Keith"
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Peter Boyd

October 20, 2023

5  out of  5
rating by Peter Boyd
"Steve is great. I find them highly knowledgeable and personable. They communicate well and keep me informed at all times. They constantly look for ways to save me money and time without me asking. I highly recommend and Steve has been great."
We responded:
"Peter, Thank for your review. We really appreciate you taking the time to leave us your comments. I agree, Steven is very experienced and is a great asset to our team! Our goal is to provide all of our customers with the best coverage and service possible. I appreciate your business, and my team and I look forward to taking care of your insurance needs for many more years. Keith"
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Mad Mike

September 10, 2023

5  out of  5
rating by Mad Mike
"Great Agent. Been using him for over 20 years"
We responded:
"Thank you for the 5 star review Mike!"
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Stephannie Wood

August 13, 2023

5  out of  5
rating by Stephannie Wood
"Keith's office is always available and goes above and beyond. I know any problem I bring to them will be handled correctly and as quickly as possible. I wholeheartedly recommend them for all insurance needs!"
We responded:
"Stephannie! Thanks so much for taking the time to post a review. My staff and I are always happy to help. We appreciate your business. Keith"
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Tashina

July 18, 2023

5  out of  5
rating by Tashina
"Steve Grimm really has been great. He found solutions to complex issues and is always looking to give us the best coverage."
We responded:
"Tashina, thanks for taking the time to leave us a review. Steven certainly knows his stuff! Keith"
Profile photo of Jon Simons

Jon Simons

July 15, 2023

5  out of  5
rating by Jon Simons
"Keith and his team at One Loudoun provide excellent and timely service. Keith makes sure that we have the insurance coverage we need at the best price."
We responded:
"Really appreciate the kind words Jon. It has been a pleasure taking care of you and Patricia for the last 22 years. Hope to be able to continue to do so for another 20! Stay Safe. Keith"
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THOMAS VALERA

December 30, 2022

5  out of  5
rating by THOMAS VALERA
"I bought three policies from Steven, he was easy to work with and got a great rate after I shopped around."
We responded:
"Thank you Thomas. Steven and my entire team work hard to provide Great service. Thank you for your business!"
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Joe B

December 26, 2022

5  out of  5
rating by Joe B
"Been with this insurance team for over 30 years. They have protected our home, farm, cars and business providing our insurance services and support through so many different situations, helping keep our costs down and making sure we got all the discounts we are eligible for. This has been a service to our large family as well. Recommend this team they always helped us when we needed it and highly recommend them."
We responded:
"Thank you Joe. Appreciate you for sharing your experience. Thank you for allowing us to take care of you and your entire family for so long!"
Profile photo of Tanessa Groah

Tanessa Groah

November 22, 2022

5  out of  5
rating by Tanessa Groah
"Keith, Steven and Kim are outstanding in their support and response to our questions and concerns..extremely knowledgeable and responsive! We have been clients for over 20 years and the service that we have received has remained the same..Excellent, friendly..and professional. Thank You very much to a phenomenal team! We feel extremely fortunate to have had such a wonderful experience all these years. Thank You!"
We responded:
"Really appreciate the kind comment. My team and I are always happy to assist!"
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Larissa Geisbert

November 21, 2022

5  out of  5
rating by Larissa Geisbert
"I have had a wonderful experience with Kim at this location. She was extremely helpful and efficient to provide me car insurance."
We responded:
"Thank you so much for taking your time to compliment my wonderful staff!"
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Robert Custer

November 17, 2022

5  out of  5
rating by Robert Custer
"It is always nice to have friendly, professional people to help you promptly handle your most important affairs. Great job and many thanks to you and your team!"
We responded:
"Thanks for the review Robert. I'm greatful to have such a good team!"